Related Care ServicesCare Fees Planning Service ChargesCode of ConductCare Fees eBookCare Fees Planning - Why we are different
The Care Fees Advice Agency Code of Conduct
At the Care Fees Advice Agency...
1. We will act at all times with honesty and integrity, providing our clients with dignity, respect and courtesy.
2. We will ensure that our advisers are are competent and fully up to date to advise on all aspects surrounding care fees planning.
3. We will always conduct a comprehensive and detailed fact-find before any advice is given.
4. We will always adhere to the best possible business practice; issuing a client agreement letter and agreeing our charging structure at the first opportunity.

5. We will ensure that all relevant and appropriate information is openly disclosed to you, before the completion of a transaction.
6. We will ensure that all advice given is the most appropriate for your circumstances.
7. We will declare any conflicts of interest immediately.
8. We endeavour to follow a plain English policy and communicate in easy, understandable language.
9. We are aware that some clients may have hearing and visual difficulties and we will take this into account when communicating, providing we are advised.
10. We will never put you under any pressure to proceed with something that we recommend.
Care Fees Advice Agency



